These terms and conditions (the "Terms") govern your use of the software as a service (the "Service") provided by WaiterPlus LTD (the "Company"), a company incorporated in the United Kingdom. The Service includes the use of electronic point of sale (EPOS) software to take orders, a progressive web application installed on the restaurant's website to allow customers to place orders and send booking requests, and any other features or functionality provided by the Service.
By using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
The Service is intended for use by restaurant owners and operators. You must be at least 18 years of age to use the Service. You are responsible for ensuring that your use of the Service complies with all applicable laws, regulations, and industry standards.
The Service is provided on a subscription basis. You will be charged a monthly or yearly fee (the "Fee") for the use of the Service. The Fee will be billed to the payment method you provide at the time of registration for the Service. If the subscription payment fails, your access to the software may be restricted.
The Service and all intellectual property rights in and to the Service, including but not limited to software, text, images, graphics, and design elements, are owned by the Company or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
The Service is provided "as is" and the Company makes no representations or warranties of any kind, express or implied, as to the Service or the information or content included therein. The Company specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. The Company does not guarantee uptime for the service, and the service may be affected by bugs, data corruption, or other issues.
The Company shall not be liable for any damages arising out of or in connection with any hardware failure, including but not limited to, malfunction of equipment, power failure, or other issues beyond the control of the Company. The user is responsible for ensuring that the hardware is compatible with the Service and that they have adequate backup systems in place.
The service is cloud-based, and good and stable internet connection is required to use the service. The company is not responsible for any data corruption due to internet connection issues.
Any online payments made by customers through the service are handled by Stripe, and WaiterPlus has no responsibility or liability for those payments.
The Company may terminate your use of the Service at any time, without notice, for any reason.
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
These Terms constitute the entire agreement between you and the Company regarding the use of the Service. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. The failure of the Company to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by the Company in writing.
If you have any questions about these Terms or the Service, please contact the Company at hello@waiterplus.com.
The Company does not have a specific allergen policy and it is the responsibility of the restaurant owner to ensure that they comply with all relevant laws and regulations regarding allergens and food safety. Customers with allergies or dietary restrictions are required to speak directly with the restaurant owner or staff to understand the menu and to discuss any concerns or questions. The restaurant owner is responsible for their own policies and practices regarding allergens and food safety.
The user is granted a limited, non-transferable, non-exclusive license to use the software for the intended purpose and in accordance with these terms and conditions.
The software and all intellectual property rights, including but not limited to, patents, trademarks, copyrights, and trade secrets, belong to the company and are protected by applicable laws.
The user shall not reverse engineer, decompile, or disassemble the software, nor shall they reproduce, distribute, or create derivative works based on the software without the express written consent of the company.
The software is provided "as is" without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The company does not warrant that the software will meet the user's requirements or that the operation of the software will be uninterrupted or error-free.
The company shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental, or consequential damages, arising out of or in connection with the use or inability to use the software
The company may provide support and maintenance services for the software and or hardware, but shall have no obligation to do so.
The license granted under these terms and conditions may be terminated by the company if the user breaches any of its terms and conditions. Upon termination, the user shall cease all use of the software and destroy all copies of the software in their possession
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the company is located.
These terms and conditions constitute the entire agreement between the user and the company regarding the use of the software and supersede all prior agreements and understandings, whether oral or written.
The software may include open-source software, plugins, or frameworks that are distributed under separate open-source licenses. The user must comply with the terms and conditions of the open-source license(s) under which the software is distributed. The company is not responsible for any violations of open-source license terms by the user.
If the user has any questions about these terms and conditions or the software, they should contact the company at the contact information provided.